RCS Templates are predefined message formats that are created and approved in advance, then reused when sending RCS Business Messages. They help standardize communication and allow businesses to send rich, interactive messages consistently.
An RCS template is a reusable message structure that can contain:
- Text content
- Rich media (images, videos, files)
- Suggested reply buttons
- Call buttons
- Location sharing actions
- Dynamic content placeholders (depending on implementation)
The template messages have the following APIs: