SMSWhatsAppVoiceVideoAPIIntegrationRelease NotesFAQs
API Reference
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Recording

How to activate recording

In the Create Room API you can select the recording type:

  • none (default): recording not enabled
  • manual: recording can be started and stopped by admin participants through the dedicated tool in the call UI. Go to "More Tools" (three dots button) > "Start Recording"
  • automatic: recording starts at the beginning of a session and stopped at the end of a session.
    Each room session will have its separate recording file.

How to download recording files

  1. Get all sessions of a given room id:

  2. For each session, get the recording download link. The link is temporary. The expire time is expressed in seconds and is a number between 30 and 3600.


    Keep in mind that recording files are not immediately available at the end of a session. Processing can require up to 24 hours.
    In order to be notified when a recording file becomes available you can leverage the webhook with event on_recording_available, specifying in the url parameter the endpoint of your service which will be notified.