---
updatedAt: 2026-08-31T21:48:04.000Z
agentTools:
  projectIndex: https://developers.kaleyra.io/llms.txt
---

# Add a New Brand

The **Add a New Brand** functionality allows you to add a new brand from the Brands dashboard.

## Prerequisite

Before you create brands, you must be registered as an RCS for Business partner and have access to your Kaleyra account.

To add a new brand, perform the following steps:

1. Sign in to your [kaleyra](https://kaleyra.io/) platform. The **Channels** page appears.

<Image align="center" border={true} src="https://files.readme.io/28a54ae6b414febd26fb16aa434cc2289be5292cb411f25e67a548fae9c45cd5-RCS_landing_page.png" className="border" />

2. On the **RCS** widget, click **Manage**. The **Brands** page appears.

<Image src="https://files.readme.io/3f8422fd130e08f87bcb2366e67d022febd76319394175ab9ed9646bd4c1a5d9-Add_new_brand.png" align="center" border={true} />

3. Click **Add New Brand**. The **New Brand** pop-up page appears.

<Image src="https://files.readme.io/9e3be5114f5717a58e47fe7940960d221d707dc56a6bbf2564521d151fd27cc3-New_Brand.png" align="center" border={true} />

The **New Brand** pop-up page has the following sections:

* **[Brand Information]()**
* **[Contact Details]()**

## Brand Information

The **Brand Information** section allows you to define the identity of your RCS brand. These details are used for brand verification and are visible to end-user in RCS conversations.

This section has the following fields:

* **Brand Name** - Enter the name of the brand or organization. This name is used for brand verification purposes. Maximum of 100-character length is supported.
* **Brand Description** - Enter the brief description of the brand, its products, or services. This helps reviewers and end users to understand the purpose of the brand.
* **Display Name** - Enter the name displayed to end user in RCS chats. This should be customer-friendly and recognizable. Maximum of 100-character length is supported.
* **Org Number** - The registration number of your organization in the RCS ecosystem. This field is disabled by default and cannot be edited.
* **Brand Banner** (optional) - Click **Upload Banner** to upload the banner image representing the brand. The maximum file size must be 200KB.
* **Brand Logo**(optional) - Click **Upload Logo** to upload the official logo of the brand. The maximum file size must be 50KB.

### Contact Details

The **Contact Details** section allows you to add the contact details information of the brand, with the following fields.

* Contact Full Name - Enter the full name of the primary point of contact for the brand. Maximum of 200-character length is supported.
* Contact Email - Email address of the brand contact. This email is used for verification and important notifications from RCS ecosystem.
* Website URL - Enter the official website of the brand.
* Partner Name - Enter the name of the partner or service provider associated with managing or onboarding the brand. Maximum of 200-character length is supported.
* Partner Email - Enter the email address of the partner contact.

4. After entering the fields for**Brand Information** and the **Contact Details** section.

<Image src="https://files.readme.io/6673472e95a087a6abd82fee3aba0a3e0cc880d52874f2d7ac02c8267a995b1e-New_Brand.png" align="center" border={true} />

5. Click **Save**.  The **Brand Created Successfully** pop-up message appears.

<Image src="https://files.readme.io/658d998b063245fd5683369a5f6e0a2483dd83c68a322b32e4239f907e79bb82-Brand_created_successfully.png" align="center" border={true} />

6. The Brand created will be displayed on the **Brands** dashboard and once it is in Active Status, you can create RCS Agents under it.

<Image src="https://files.readme.io/61131a44c2cfe2022c1634da09f772337939043d30c98d5ebb5e93e561db4afe-Brands.png" align="center" border={true} />